Terms of service
General Terms and Conditions (GTC)
1. Scope
The following General Terms and Conditions apply to all orders placed via our online shop www.savixor.com. Our offer is directed exclusively at consumers. A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity.
2. Contracting party
The contract of sale is concluded with Kirsch BioPharm GmbH, Langer Acker 36, 30900 Wedemark, Germany, Amtsgericht Burgdorf HRB 213195, Managing Directors: Heinz-Jürgen Kirsch, Dr. Yaser Dezhkam, telephone: +49 5130 585370, email: vertrieb@kirsch-biopharm.com.
3. Conclusion of the contract
The presentation of the products in the online shop does not constitute a legally binding offer, but an invitation to place an order. By clicking the order button, you place a binding order for the goods contained in the shopping basket. Before submitting the order, you can check and correct your details at any time. Immediately after submitting the order, you will receive an automatic order confirmation by email, which does not yet constitute acceptance of your order. The contract of sale is concluded when we accept your order by sending a shipping confirmation by email or by delivering the goods, but at the latest upon completion of the payment process if you have chosen a payment method in which payment is initiated immediately (e.g. credit card or PayPal).
4. Contract language and storage of the contract text
The language available for concluding the contract is German; translations into other languages are provided for information purposes. We store the contract text and send you the order details and these GTC by email. You can view the GTC on this page at any time.
5. Prices and shipping costs
All prices are final prices and include statutory VAT. Any additional shipping costs are stated in our shipping and payment terms and are displayed during the ordering process.
6. Payment
Payment is made using the payment methods offered during the ordering process. The purchase price is due immediately upon conclusion of the contract.
7. Delivery
Delivery is made to the delivery address you have specified. Please refer to our shipping and payment terms for delivery areas and delivery times.
8. Retention of title
The goods remain our property until payment has been made in full.
9. Right of withdrawal
Consumers have a statutory right of withdrawal. For details, please refer to our cancellation policy.
10. Warranty
The statutory rights in respect of defects apply.
11. Liability
We are liable without limitation for damage resulting from injury to life, body or health, for intent and gross negligence, and in accordance with the Produkthaftungsgesetz (German Product Liability Act). In the event of a slightly negligent breach of an essential contractual obligation, the fulfilment of which makes the proper performance of the contract possible in the first place and on whose compliance you may regularly rely, our liability is limited to the foreseeable damage typical for the contract. Otherwise, liability for slight negligence is excluded.
12. Notes on food supplements
Food supplements are not a substitute for a balanced and varied diet and a healthy lifestyle. The stated recommended daily intake must not be exceeded. Please observe the information on the packaging and on the respective product page.
13. Dispute resolution
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
14. Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). This choice of law applies only insofar as it does not deprive you of the protection granted to you by mandatory provisions of the law of the state in which you have your habitual residence.
Last updated: November 2026
